Check In Procedures

Check-in can take place anytime after 2:00 PM on the day of your scheduled arrival. The keys are typically available from a lock-box that is hanging on the front door. These should be returned to the lock-box (used only for initial access) since there is a second set inside the house which should be used for coming and going. The combination to the lock box will be sent to you 7 days prior to your arrival. In some cases, the keys will be provided by a property manager (this will be pre-arranged prior to your arrival).

Call us toll free at 1-877-787-7677 if there is anything is out of order or that you feel needs attention.

Once inside the house, do a quick inventory check to make sure all the items on the inventory list in the unit and in good working condition. You are responsible for any lost, stolen or damage done while you are there. Send us an e-mail (wanda@desertgoldhotsprings.com) or call us right away if anything is missing or not in order. Normally, we keep the curtains drawn and shades down but these can be opened as you like once you arrive. The temperature should be adjusted to be more comfortable from the non-occupied temperature level.

CHECK- OUT PROCEDURES

Check-out time is 10:00 AM. No late check-outs are permitted if someone is checking in on your day of departure. A $200/hour charge will be applied for any late check-out that occurs. If the house is not booked on your departure day you may schedule a late check-out of 12:00 PM by confirming with the management in advance. Upon vacating the premises, guests agree to leave the vacation home in the same clean condition in which it was found.

Listed below are the check out procedures that guest must follow:

  • Remove all trash and recycling from home and place in appropriate bins.
  • Place all dirty dishes in the dishwasher and clear counter-tops.
  • All furniture must be put back in place.
  • Close all curtains and shades and lock all doors and turn down heating/cooling.
  • Clean up any messes, spills that may have occurred.
  • Pickup-after yourself. CHECK FOR ANY PERSONAL ITEMS.
  • Strip all beds. Leave all linens in a pile.
  • Please return keys to lock-box on front door and leave extra set in entryway.

Other Information

  • Trash pick-up day for DesertGold is on ***WHEN***. A large trash container is located under the entryway steps. Please roll the container out to the street side on Monday evening.
  • Courtesy cleaning days are available at your expense and upon request.

Driving Directions

From Los Angeles

Take I-10 E toward SAN BERNARDINO

Merge onto CA-62 E/TWENTYNINE PALMS HWY toward 29 PALMS/YUCCA VALLEY.

Turn RIGHT onto PIERSON BLVD. (5.1 miles)

Turn LEFT onto PALM DR. (0.7 miles)

Turn RIGHT onto 12TH ST. (0.2 miles)

Turn RIGHT onto MESQUITE AVE. (<0.1 miles)

Turn LEFT onto SAN BRUNO RD. (0.1 miles)

End at 66959 San Bruno Rd. Desert Hot Springs, CA 92240-2743 (view google map)